How do I get a refund for my service(s)?

We're sorry that our services did not meet your expectations. If we can do anything to improve our service, please let us know.

All our services (not including domain names) come with a 30 day satisfaction guarantee, to proceed please open a support ticket with our billing team and we will refund you to your original payment method in full.

 

The following restrictions apply to our money back guarantee:

  • Domains are not refundable
  • Setup fees are not refundable
  • Any custom services or services billed hourly are not refundable
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